Orders & Products
Are your products made to order?
Yes. All FanStreet products, unless specified otherwise, are all made to order specifically for each customer as orders are placed.
Can I change or cancel my order after placing it?
Because order production begins quickly, if you need to cancel or change your order, please contact us immediately. Please double-check your size, address and order details before completing checkout.
Do you restock items?
Some popular designs may return, but at FanStreet we strive to provide current and new items in new drops with different athletes and schools so we can provide new looks throughout the year.
Sizing & Fit
How do I know what size to order?
Each product page includes a sizing chart in the images. We strongly recommend reviewing it before ordering as items are made to order.
What if my item doesn't fit?
We offer size or item exchanges within 30 days of delivery as long as the item is not final sale or marked as preorder and matches all the requirements as listed on our Returns and Exchanges Page.
Returns & Exchanges
Do you offer refunds?
For all questions regarding returns and exchanges, please check our Returns and Exchanges Page as it will provide all needed information.
How do I request an exchange?
You can initiate an exchange through our exchange page or by contacting us through email at info@fanstreet.com.
Jerseys
Are jerseys returnable?
Jerseys are listed as final sale due to customization and are made to order. In select cases, exchanges may be approved. These are decided case-by-case. Please refer to our Returns and Exchanges Page for any further questions.
Are your jerseys authentic?
Our jerseys are officially licensed replica performance jerseys, licensed by the university and player, inspired by on-field designs.
Does my purchase support athletes?
Absolutely. Any product featuring an athlete's name, image, or likeness provides them with compensation. When you buy, you're directly supporting that athlete.
Can I request a customized jersey?
At this time, we do not offer customized jerseys. Any updates will be announced through our social media pages.
Licensing & Association
Are you affiliated with the universities whose merchandise you sell?
We’re an independent apparel brand that is officially licensed to produce merchandise for the universities we feature. While we’re not owned or operated by these schools, all of our products are approved and licensed through the respective university.
Are your products available in official campus stores?
Yes! Some of our officially licensed products are available in select campus stores and on their online shops. We’re continuously working to bring our merchandise to more universities in the future.
Shipping & Delivery
How long does shipping take?
As items are made to order, production time varies depending on the current demand. Production typically takes 1-3 business days. Shipping then takes 1-4 days within the United States. Estimated delivery times are shown at checkout but may vary during high-volume drops or launches.
Do you offer international shipping?
Yes. We do offer international shipping. At checkout, enter your address to see shipping rates.
Will I receive tracking information?
Yes. When your shipping label is generated, you will receive an automated email with the tracking number.
What do I do if my tracking information says it’s not available or invalid?
Tracking is provided once we purchase a shipping label. It can take 24–48 hours for USPS to scan your package, especially on weekends or during busy periods. If your tracking hasn’t updated after 48 hours, please contact us via our Contact Us page or contact us by email at info@fanstreet.com.
Contact
How can I contact you?
You can message us through our Contact Us page or contact us by email at info@fanstreet.com. We typically respond with 24-48 hours (Monday - Friday).
FanStreet
What is FanStreet?
The Royal Blue started out as the Official NIL Collective for BYU started by BYU's biggest donors to help BYU traverse through the beginning of the NIL era. As the NIL landscape evolved, so did we. We built The Royal Blue to be something bigger than a collective. We built a brand whose mission was at the center of fans, athletes and culture. FanStreet is the expansion of The Royal Blue. TRB will remain, but FanStreet will grow as we grow and license with more universities. College sports created the culture. Athletes should benefit from it. Fans should be a part of shaping it. To Learn more about FanStreet, you can visit FanStreet's website: www.fanstreet.com. As well as FanStreet's Instagram: @fanstreetapparel
If you don't find the answer you're looking for, please feel free to contact us at info@fanstreet.com

